Terms and Conditions

Terms of Service


1. Scope
For all orders via our online shop, the following terms and conditions apply.



2. Contracting party, contract conclusion
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can put our products initially without obligation in the cart and correct your input before submitting your binding order at any time, by providing this in the order process and use explained proofing tools. By clicking on the order button you place a binding order of the goods contained in the shopping cart. The confirmation of the receipt of your order takes place by e-mail immediately after sending the order and does not constitute acceptance of the contract. We can accept your order by sending a declaration of acceptance in separate e-mail or by delivery of the goods within 2 days.

A binding contract can already be concluded as follows:

If you have chosen the payment method PayPal, the contract is concluded at the time of confirmation of the payment order to PayPal.

The language available for the contract is German.

We save the contract text and send you the order data and our terms and conditions by e-mail. The terms and conditions can be viewed at any time here on this page. Your past orders are no longer accessible via the Internet for security reasons.

Some products have delivery restrictions, so we can not ship them to specific countries if the consumer is not resident in Germany. A notice at the end of each product description. By accepting these terms and conditions, you expressly confirm that you are a resident of Germany. In the event of infringement, the contract will not be concluded and kosmetik4me.de will reimburse you for any payments already made.

Cosmetics4me.com | Anke Hohoff does not offer products for sale by minors. For children or adolescents suitable products are only to be ordered by adults.

The prices quoted within the shop portal apply in each case for the time of the order. All prices quoted are final prices in EURO (€) and include the respective statutory value added tax of 19%.



3. Shipping costs
In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs via the "Shipping" link in the offers.

 

4. Payment
The payment is made in advance, PayPal, or PayPal - Express.

 

  • Payment in advance
    You pay the purchase price plus shipping costs as stated in the order confirmation to our bank account, which is shown in the order confirmation. Immediately after receipt of payment, you will receive a confirmation email via this.
  • PayPal
    You pay the invoice amount via the online provider PayPal.
    You must be registered there or register first. After legitimation with the access data you can confirm the payment order to us. You'll get more information during the ordering process.
  • PayPal - Express
    As far as you use the instant payment system "PayPal - Express" by clicking on the "PayPal Express" button integrated in the shop system, you will be redirected to the login page of PayPal.
    After successful registration, your PayPal address and account information will be displayed. With the "continue" button you will be redirected back to our online shop on the order overview page. Before submitting the order, you have the opportunity to review all information here again, to change (also via the function "back" of the Internet browser) or cancel the purchase.


    By submitting the order via the button "order with payment" you submit a binding offer from us.



5. Pickup
A pickup of the goods is possible at any time at the specified business address by appointment.


6. Retention of title
The commodity remains up to the complete payment property of the Kosmetik4me.de | Anke Hohoff.


7. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us claim our own claims against the carrier or transport insurance.

8. Warranty
The product illustrations do not always have to match the appearance of the delivered products. In particular, it may come after assortment renewals to changes in appearance and in the equipment of the products. Claims for defects do not exist insofar as the changes are reasonable for the customer. If the goods are defective, we will, within a reasonable period of time, remedy the defect, i. either for replacement or for the elimination of defects. If the supplementary performance chosen by you is only possible with disproportionate costs, we are entitled to make supplementary performance in the other form. The expenses required for supplementary performance are borne by us. If we are unable to remedy the defect, you have the right, at your discretion, to cancel the purchase or reduce the purchase price. Defective goods are to be returned to us, unless you have decided to reduce the purchase price. Claims for defects expire 2 years from the date of delivery of the goods. The costs for the return in case of a defect are to be borne by us.


9. Damages
Compensation for breach of an obligation under the contractual relationship is to be made under the legal conditions. The same applies to claims for damages based on the product liability law. All instructions on the packaging and covers must be observed. For a different application and / or handling no liability is accepted.


10. Resignation
If advance payment is agreed as payment and is not within the period of 7 days after conclusion of the contract, the receipt of money on the account, which was stated in the confirmation to determine, stands Kosmetik4me.de | Anke Hohoff has the right to withdraw from the contract and to cancel the customer's order.

Cosmetics4me.com | Anke Hohoff is also entitled to a right of withdrawal if the customer is not found at the address specified by him on delivery and the package, which is deposited with the post office, is not picked up within a period of 10 working days or the customer refuses to accept the package , In these cases Kosmetik4me.de | Anke Hohoff entitled to compensation for the damage caused by the resignation, in particular to the replacement of all postage and other incidental costs.

11. Cancellation policy
Consumers i.S.d. § 13 BGB have the following right of withdrawal:



Cancellation

Withdrawal

You have the right to withdraw from this contract within one month without giving any reason. The cancellation period is one month from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of revocation, you must contact us (Kosmetik4me.de | Anke Hohoff, Peterstraße 15, 59067 Hamm, info@kosmetik4me.de, fax +49 (0) 2381 4948983) by means of a clear statement (eg one by post sent letter, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

End of revocation.



The right of withdrawal does not apply to the delivery of goods that are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.


12. Contract Text Storage
We save the contract text and send you the order data and our cancellation policy by e-mail. The Terms and Conditions can be viewed and downloaded at any time here on this page.


13. Contract language
The language available for the contract is German.


Alternative Dispute Resolution

The EU Commission has provided a platform for out-of-court settlement. This gives consumers the opportunity to settle disputes in connection with their online order without the intervention of a court. The Dispute Settlement Platform can be reached at the external link
http://ec.europa.eu/consumers/odr/. We endeavor to settle any disputes arising from our contract by mutual agreement. We are ready to participate in an out-of-court dispute resolution. You can also contact us by e-mail at info@kosmetik4me.de



Cosmetics4me.com | Anke Hohoff

Peterstr. 15

59067 Hamm

E-Mail: info@kosmetik4me.de